When planning for SCM in your product development organization, you must first understand the classes of potential problems that can exist. Once the classes are understood, the inherent problems that are causing configuration management issues may...
Best Practices in Software Configuration Management Abstract When deploying new SCM (software configuration management) tools, implementers sometimes focus on perfecting fine-grained activities, while unwittingly carrying forward poor, ...
Introduction
The Information Technology Infrastructure Library (ITIL) is a set of concepts and practices for managing Information Technology (IT) services (ITSM), IT development and IT operations.
Purpose
ITIL stresses service quality and...