{"id":1141,"date":"2017-12-02T11:39:39","date_gmt":"2017-12-02T11:39:39","guid":{"rendered":"http:\/\/www.scmgalaxy.com\/tutorials\/?p=1141"},"modified":"2021-02-27T09:35:46","modified_gmt":"2021-02-27T09:35:46","slug":"installaware-technical-support","status":"publish","type":"post","link":"https:\/\/www.scmgalaxy.com\/tutorials\/installaware-technical-support\/","title":{"rendered":"InstallAware- Technical Support"},"content":{"rendered":"<p><strong>InstallerExpert created the topic: InstallAware- Technical Support<\/strong><br \/>\nI have followed the Patching white paper, but when I choose to build my patch I get this message. How can I resolve it?<\/p>\n<p>Error during build: At least one Web Media Block must be defined before installation commands that may require media<\/p>\n<p><strong>InstallerExpert replied the topic: Re: InstallAware- Technical Support<\/strong><br \/>\nOK, am not sure if I have done this correct, although I have got round the last error by putting [OFFLINE CONTENT] at the top of the MSI Script.<\/p>\n<p>I now get this error:<\/p>\n<p>Error during build: No compatible base packages found for upgrade package<\/p>\n<p>I am referencing the original installation Web Depolyed EXE.<\/p>\n<p><strong>msiexpert replied the topic: Re: InstallAware- Technical Support<\/strong><br \/>\nDo the upgrade GUIDs and package GUIDs match?<\/p>\n<p><strong>InstallerExpert replied the topic: Re: InstallAware- Technical Support<\/strong><br \/>\nYes they do; just to confirm the GUID that need to be the same between original base setup and patch are:<\/p>\n<p>Product Code<br \/>\nRevision Code<\/p>\n<p>In the Project Properties page.<\/p>\n<p>In fact, it is the same project, I have simply replaced a couple of files, added some new, Rebuilt the Web Media Blocks, add the patch reference to the project (which is from the original build) and then click Patch.<\/p>\n<p><strong>InstallerExpert replied the topic: Re: InstallAware- Technical Support<\/strong><br \/>\nI don&#8217;t think the revision code changes from build to build &#8211; should it? If so, can I manually change it? Also the version number is the same as before (1.0). Should I change this?<\/p>\n<p><strong>msiexpert replied the topic: Re: InstallAware- Technical Support<\/strong><br \/>\nThe version number should change, so should the revision code (it is set to auto-change unless you turned it off explicitly). Whitepaper errata&#8230;<\/p>\n<p><strong>InstallerExpert replied the topic: Re: InstallAware- Technical Support<\/strong><br \/>\nOK, I have tried what you suggested, The option was already selected, and the revision code does automatically change each build, the version number did not change though. I manually changed the version number though.<\/p>\n<p>I get the same message as before though:<\/p>\n<p>Error during build: No compatible base packages found for upgrade package<\/p>\n<p>If I change the base package to a non Web Block and rebuild all is OK &#8211; I cannot do this though as my base installation which is installed across many many sites uses the Web Block which I must be able to patch.<\/p>\n<p><strong>InstallerExpert replied the topic: Re: InstallAware- Technical Support<\/strong><br \/>\nI have found what the problem is! It is because I have specified a password on original base installer, I created a small test IA Project, and produced a Web Depolyed project with a password, on attempting to perform a patch I get the same message. If I rebuild the web deployed project with a password and create a patch &#8211; It works.<\/p>\n<p>This leaves me with potentially a BIG problem. If I rebuild my project again now without a password, will the patch I create against it work for all my customers who have already installed my base installer???<\/p>\n","protected":false},"excerpt":{"rendered":"<p>InstallerExpert created the topic: InstallAware- Technical Support I have followed the Patching white paper, but when I choose to build [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_joinchat":[],"footnotes":""},"categories":[49],"tags":[277],"class_list":["post-1141","post","type-post","status-publish","format-standard","hentry","category-general","tag-installaware"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>InstallAware- Technical Support - scmGalaxy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.scmgalaxy.com\/tutorials\/installaware-technical-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"InstallAware- Technical Support - scmGalaxy\" \/>\n<meta property=\"og:description\" content=\"InstallerExpert created the topic: InstallAware- Technical Support I have followed the Patching white paper, but when I choose to build [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.scmgalaxy.com\/tutorials\/installaware-technical-support\/\" \/>\n<meta property=\"og:site_name\" content=\"scmGalaxy\" \/>\n<meta property=\"article:published_time\" content=\"2017-12-02T11:39:39+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-02-27T09:35:46+00:00\" \/>\n<meta name=\"author\" content=\"scmgalaxy K\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"scmgalaxy K\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.scmgalaxy.com\\\/tutorials\\\/installaware-technical-support\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.scmgalaxy.com\\\/tutorials\\\/installaware-technical-support\\\/\"},\"author\":{\"name\":\"scmgalaxy K\",\"@id\":\"https:\\\/\\\/www.scmgalaxy.com\\\/tutorials\\\/#\\\/schema\\\/person\\\/fc12ad190f540e79460243c81148d102\"},\"headline\":\"InstallAware- Technical Support\",\"datePublished\":\"2017-12-02T11:39:39+00:00\",\"dateModified\":\"2021-02-27T09:35:46+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.scmgalaxy.com\\\/tutorials\\\/installaware-technical-support\\\/\"},\"wordCount\":497,\"commentCount\":0,\"keywords\":[\"InstallAware\"],\"articleSection\":[\"General\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.scmgalaxy.com\\\/tutorials\\\/installaware-technical-support\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.scmgalaxy.com\\\/tutorials\\\/installaware-technical-support\\\/\",\"url\":\"https:\\\/\\\/www.scmgalaxy.com\\\/tutorials\\\/installaware-technical-support\\\/\",\"name\":\"InstallAware- Technical Support - scmGalaxy\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.scmgalaxy.com\\\/tutorials\\\/#website\"},\"datePublished\":\"2017-12-02T11:39:39+00:00\",\"dateModified\":\"2021-02-27T09:35:46+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.scmgalaxy.com\\\/tutorials\\\/#\\\/schema\\\/person\\\/fc12ad190f540e79460243c81148d102\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.scmgalaxy.com\\\/tutorials\\\/installaware-technical-support\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.scmgalaxy.com\\\/tutorials\\\/installaware-technical-support\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.scmgalaxy.com\\\/tutorials\\\/installaware-technical-support\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.scmgalaxy.com\\\/tutorials\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"InstallAware- Technical Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.scmgalaxy.com\\\/tutorials\\\/#website\",\"url\":\"https:\\\/\\\/www.scmgalaxy.com\\\/tutorials\\\/\",\"name\":\"scmGalaxy\",\"description\":\"A Platform for Software Engineers\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.scmgalaxy.com\\\/tutorials\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.scmgalaxy.com\\\/tutorials\\\/#\\\/schema\\\/person\\\/fc12ad190f540e79460243c81148d102\",\"name\":\"scmgalaxy K\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/4b902ea8c77ee0a326c112f29d0edf51b7c3e1cd05c4fb92a810177e9c3f12a9?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/4b902ea8c77ee0a326c112f29d0edf51b7c3e1cd05c4fb92a810177e9c3f12a9?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/4b902ea8c77ee0a326c112f29d0edf51b7c3e1cd05c4fb92a810177e9c3f12a9?s=96&d=mm&r=g\",\"caption\":\"scmgalaxy K\"},\"sameAs\":[\"http:\\\/\\\/www.DevOpsSchool.com\"],\"url\":\"https:\\\/\\\/www.scmgalaxy.com\\\/tutorials\\\/author\\\/scmgalaxy\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"InstallAware- Technical Support - scmGalaxy","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.scmgalaxy.com\/tutorials\/installaware-technical-support\/","og_locale":"en_US","og_type":"article","og_title":"InstallAware- Technical Support - scmGalaxy","og_description":"InstallerExpert created the topic: InstallAware- Technical Support I have followed the Patching white paper, but when I choose to build [&hellip;]","og_url":"https:\/\/www.scmgalaxy.com\/tutorials\/installaware-technical-support\/","og_site_name":"scmGalaxy","article_published_time":"2017-12-02T11:39:39+00:00","article_modified_time":"2021-02-27T09:35:46+00:00","author":"scmgalaxy K","twitter_card":"summary_large_image","twitter_misc":{"Written by":"scmgalaxy K","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.scmgalaxy.com\/tutorials\/installaware-technical-support\/#article","isPartOf":{"@id":"https:\/\/www.scmgalaxy.com\/tutorials\/installaware-technical-support\/"},"author":{"name":"scmgalaxy K","@id":"https:\/\/www.scmgalaxy.com\/tutorials\/#\/schema\/person\/fc12ad190f540e79460243c81148d102"},"headline":"InstallAware- Technical Support","datePublished":"2017-12-02T11:39:39+00:00","dateModified":"2021-02-27T09:35:46+00:00","mainEntityOfPage":{"@id":"https:\/\/www.scmgalaxy.com\/tutorials\/installaware-technical-support\/"},"wordCount":497,"commentCount":0,"keywords":["InstallAware"],"articleSection":["General"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.scmgalaxy.com\/tutorials\/installaware-technical-support\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.scmgalaxy.com\/tutorials\/installaware-technical-support\/","url":"https:\/\/www.scmgalaxy.com\/tutorials\/installaware-technical-support\/","name":"InstallAware- Technical Support - scmGalaxy","isPartOf":{"@id":"https:\/\/www.scmgalaxy.com\/tutorials\/#website"},"datePublished":"2017-12-02T11:39:39+00:00","dateModified":"2021-02-27T09:35:46+00:00","author":{"@id":"https:\/\/www.scmgalaxy.com\/tutorials\/#\/schema\/person\/fc12ad190f540e79460243c81148d102"},"breadcrumb":{"@id":"https:\/\/www.scmgalaxy.com\/tutorials\/installaware-technical-support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.scmgalaxy.com\/tutorials\/installaware-technical-support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.scmgalaxy.com\/tutorials\/installaware-technical-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.scmgalaxy.com\/tutorials\/"},{"@type":"ListItem","position":2,"name":"InstallAware- Technical Support"}]},{"@type":"WebSite","@id":"https:\/\/www.scmgalaxy.com\/tutorials\/#website","url":"https:\/\/www.scmgalaxy.com\/tutorials\/","name":"scmGalaxy","description":"A Platform for Software Engineers","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.scmgalaxy.com\/tutorials\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.scmgalaxy.com\/tutorials\/#\/schema\/person\/fc12ad190f540e79460243c81148d102","name":"scmgalaxy K","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/4b902ea8c77ee0a326c112f29d0edf51b7c3e1cd05c4fb92a810177e9c3f12a9?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/4b902ea8c77ee0a326c112f29d0edf51b7c3e1cd05c4fb92a810177e9c3f12a9?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/4b902ea8c77ee0a326c112f29d0edf51b7c3e1cd05c4fb92a810177e9c3f12a9?s=96&d=mm&r=g","caption":"scmgalaxy K"},"sameAs":["http:\/\/www.DevOpsSchool.com"],"url":"https:\/\/www.scmgalaxy.com\/tutorials\/author\/scmgalaxy\/"}]}},"_links":{"self":[{"href":"https:\/\/www.scmgalaxy.com\/tutorials\/wp-json\/wp\/v2\/posts\/1141","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.scmgalaxy.com\/tutorials\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.scmgalaxy.com\/tutorials\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.scmgalaxy.com\/tutorials\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.scmgalaxy.com\/tutorials\/wp-json\/wp\/v2\/comments?post=1141"}],"version-history":[{"count":1,"href":"https:\/\/www.scmgalaxy.com\/tutorials\/wp-json\/wp\/v2\/posts\/1141\/revisions"}],"predecessor-version":[{"id":1142,"href":"https:\/\/www.scmgalaxy.com\/tutorials\/wp-json\/wp\/v2\/posts\/1141\/revisions\/1142"}],"wp:attachment":[{"href":"https:\/\/www.scmgalaxy.com\/tutorials\/wp-json\/wp\/v2\/media?parent=1141"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.scmgalaxy.com\/tutorials\/wp-json\/wp\/v2\/categories?post=1141"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.scmgalaxy.com\/tutorials\/wp-json\/wp\/v2\/tags?post=1141"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}